Terms of Use

Welcome to SimpleAisle. This website and the related online services made available through it (collectively, the “Site”) are operated by ZHOUFENGMS INC. These Terms of Use set out the rules that apply when you access, browse, interact with, or make purchases through the Site.

SimpleAisle offers practical household products across categories such as Daily Cleaning, Storage, and Kitchen Prep. By continuing to use the Site, you agree to these Terms. If you do not agree with any part of them, please discontinue use of the Site.

1. Information You Provide

When creating an account, placing an order, or using other Site features, you agree to provide information that is accurate, complete, and current, including your contact details, billing information, and delivery address.

You are responsible for keeping any information associated with your account or purchases reasonably up to date.

2. Privacy & Personal Information

Personal information collected through SimpleAisle is handled in accordance with our Privacy Notice, which explains how information may be collected, used, stored, and protected.

  • By using the Site or communicating with our support team, you acknowledge the practices described in the Privacy Notice.
  • Our privacy practices may be updated from time to time where permitted by applicable law.

3. Intellectual Property & Site Use

The content available through SimpleAisle, including website design, code, branding, product images, graphics, text, descriptions, and other materials, is owned by ZHOUFENGMS INC or used under appropriate authorization.

Such materials may be protected by copyright, trademark, and other applicable intellectual property laws.

You are granted a limited, non-exclusive, and revocable right to access the Site for personal and lawful shopping purposes. Without prior written authorization, you may not:

  • Copy, reproduce, distribute, modify, or commercially exploit Site content.
  • Mirror, frame, duplicate, or recreate substantial portions of the Site.
  • Use automated scraping tools, bots, data-mining software, malicious programs, or similar technology against the Site.
  • Attempt to interfere with, overload, damage, or disrupt the Site, servers, or related networks.

Improper use of the Site may result in restriction or termination of access and other remedies available under applicable law.

4. Reviews, Photos & Other Content

If you submit reviews, images, comments, feedback, or other content to SimpleAisle, you are responsible for ensuring that the material is lawful, accurate, and does not infringe the rights of another person or business.

  • Fraudulent, defamatory, unlawful, or abusive content is not permitted.
  • You may not knowingly submit false or misleading information about your identity or experience.
  • By submitting content, you grant us a worldwide, royalty-free, non-exclusive right to use, reproduce, edit, display, and publish that content for business, operational, and promotional purposes.

5. Third-Party Websites

The Site may include links to websites, platforms, or services operated by third parties.

SimpleAisle does not control these third-party services and is not responsible for their content, availability, privacy practices, security standards, or accuracy.

Your use of third-party websites is subject to their own terms and policies.

6. Warranty Disclaimer

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND THE PRODUCTS OR SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

ZHOUFENGMS INC DISCLAIMS WARRANTIES TO THE EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE AVAILABLE, COMPLETELY ERROR-FREE, SECURE, OR FREE FROM INTERRUPTIONS.

7. Limitation of Liability

To the extent permitted by law, ZHOUFENGMS INC, its affiliates, service providers, directors, and fulfillment partners will not be liable for indirect, incidental, consequential, special, or punitive damages arising from matters including:

  • Site interruptions, system errors, or service outages.
  • The purchase, possession, or use of household products sold through the Site.
  • Unauthorized access to accounts, systems, or data.
  • Failures or delays involving electronic communications or transmissions.

Where permitted by applicable law, claims arising from use of the Site must be brought within one (1) year after the event giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless ZHOUFENGMS INC and its affiliates from reasonable losses, claims, damages, liabilities, or legal expenses arising from:

  • Your violation of these Terms.
  • Your infringement of another party’s rights.
  • Your unlawful, fraudulent, or malicious use of the Site.

9. Electronic Communications

By using SimpleAisle, you agree that order confirmations, policy notices, account messages, and other communications may be provided electronically.

Where permitted by law, electronic communications may satisfy legal requirements that notices or records be provided in writing.

10. Copyright Concerns

SimpleAisle respects intellectual property rights.

If you believe copyrighted material has been used on the Site without proper authorization, please contact our support team and provide:

  • Your physical or electronic signature.
  • Identification of the copyrighted work.
  • The location or URL of the material you believe is infringing.
  • Your contact information.
  • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner or applicable law.

11. Events Beyond Our Control

We are not responsible for delays, interruptions, or failures caused by events outside our reasonable control.

These may include severe weather, transportation disruption, supply-chain interruptions, labor disputes, public health emergencies, governmental actions, or similar circumstances.

12. Risk of Loss

Risk relating to physical loss or damage to merchandise may transfer when the relevant package is handed to the shipping carrier, subject to applicable law and the carrier’s terms.

13. Governing Law & Jurisdiction

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

14. Severability & Assignment

If any provision of these Terms is found to be invalid or unenforceable by a court with appropriate authority, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

15. Entire Agreement

These Terms, together with any policies incorporated by reference, form the agreement between you and ZHOUFENGMS INC regarding use of the Site.

They replace prior communications, representations, or agreements relating to the same subject matter.

16. Store & Support Information

If you have questions about these Terms, your order, or the Site, please contact us using the details below:

  • Brand Name: simpleaisle
  • Corporate Entity: ZHOUFENGMS INC
  • Registered Address: 452 S Lincoln St 
    Denver CO 80209
    US
  • Support Email: support@simpleaisle.com
  • Customer Service Phone: +1 203-915-2686